Privacy Policy

Effective Date: [4/18/2024]

Welcome to Hearworks.com. Your privacy and the security of your personal information are of utmost importance to us. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information through Hearworks.com. We are committed to protecting your personal information in accordance with applicable laws and regulations, including the Health Insurance Portability and Accountability Act (HIPAA).

1. Information We Collect

Personal Information:

  • Contact details (e.g., name, address, email, telephone number)
  • Health information that you provide, which may include medical history, conditions, treatment, and payment data

Usage Data:

  • Details of how you interact with our services, including traffic data, location data, logs, and other communication data.

Cookies and Tracking Technologies:

  • We use cookies to understand your preferences and enhance your experience on our site.

2. Use of Your Information

We use the information we collect for several purposes:

  • Providing and managing your access to our website
  • Personalizing and tailoring your experience on our website
  • Communicating with you (e.g., responding to emails or calls)
  • Providing healthcare services and advice
  • Billing and payment processing
  • Complying with legal and regulatory obligations

3. Disclosure of Your Information

We may share your information with third parties in the following situations:

  • Service Providers: To assist in the provision of our services (e.g., data analysis, email delivery)
  • Compliance and Harm Prevention: As required by law, such as to comply with a subpoena, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

HIPAA Compliance

Under HIPAA, we are defined as a Covered Entity, and as such, we are required to uphold the privacy and security of your PHI. We have implemented appropriate physical, technical, and administrative safeguards to secure your PHI from unauthorized access, use, or disclosure.

4. Your Rights Under HIPAA

You have specific rights regarding the PHI that we maintain about you, including the right to:

  • Request a copy of your health records
  • Request corrections to your health records
  • Receive an accounting of disclosures of your health information
  • Request restrictions on certain uses and disclosures of your PHI
  • Complain to us or to the U.S. Department of Health and Human Services if you believe your privacy rights have been violated

5. Data Security

We employ security measures to protect your personal information from unauthorized access, use, or disclosure. We use encryption technology for information sent and received by us.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top.